Terms of Service
Last updated: October 14, 2020
Please read these Terms of Service ("Terms") carefully before using our website and the Service provided by Veigar v2 Coaching ("us", "we", or "our").
Your access and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
2. ACCOUNT CREATION
In order to access the Veigar v2 Coaching Platform to schedule a session, you will need to create an account on our website with an email, name and password ("Account"). You may create an Account and use the Services only if you are 18 years or older and are not barred from using the Services under applicable law. If you are younger than 18 years old, you may only create an Account and use the Services if your parent or legal guardian has read the Terms and agreed to them. By using the Services, you represent and warrant that you have (or your parent or legal guardian has, as applicable) reviewed and agreed to these Terms. Parents and guardians are responsible for the acts of their children under 18 years of age when using the Services. Your Account is non-transferable and non-assignable. You agree to promptly advise Veigar v2 Coaching of any unauthorized use of your Account name and password or any other breach of security. You are responsible and liable for any unauthorized use of your Account, whether or not you know about it.
3. COACHING SESSIONS
The Services offered by Veigar v2 Coaching are digital goods ("Coaching sessions"). Coaching sessions are either 60 minutes or 30 minutes long. Please refer to our Coaching for Individuals page for information on pricing and the content of a coaching session. Veigar v2 will record the coaching session for you and upload it, so you can rewatch it on the Coaching Platform at any time. If you don't want to be recorded, please tell Veigar v2 right at the beginning of the coaching session.
4. REFUND POLICY
Due to the nature of our products (non-tangible digital goods), it is not possible to “return” the product therefore we DO NOT offer refund after a coaching session was held. If your coaching session has not started and is still able to be cancelled you are eligible for a refund (100%). Sessions are able to be cancelled until the final 24 hours before the appointment start time. Once the session is under 24 hours away it is unable to be cancelled. Failure to show up will result in being charged for the time slot.
If you don't cancel your coaching session 24 hours in advance through our coaching platform, you are no longer eligible to receive a refund. If the coaching session was cancelled by Veigar v2 Coaching, you have the right to be refunded.
To cancel a session, visit the My Sessions page and click on your session. Click on the button "Cancel session" in the top right corner, after you have confirmed that you want to cancel the session, please contact Veigar v2 through our chat to be refunded.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
If you wish to terminate your account, you may simply discontinue using the Service.
6. GOVERNING LAW
These Terms shall be governed and construed in accordance with the laws of Norway, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
If you have any questions about these Terms or our Services, please contact us.